FAQs

Products & Ingredients

Our products are free from all animal derived ingredients – and that includes dairy, eggs, honey, gelatine and carmine.

Our products are free from all animal derived ingredients – and that includes dairy, eggs, honey, gelatine and carmine.

Yes, most of our desserts can be made gluten free, and the option will be visible under each product.

We have refined sugar free options in some of our Cakes and Brownies. All our Bliss Balls and Chunky Cookies are refined sugar-free. We use a variety of refined sugar free options such as coconut sugar, dates, raw sugar, khandsari and agave syrup.

Since we bake everything fresh, it’s best to consume them within 3 days, some items have a longer shelf life. Please refer to the Desserts Storage & Care section for further details of each product.

All desserts require air tight boxes. For further details on individual items, please refer to the Desserts Storage & Care section.

For customised and allergy-friendly desserts, you can fill out the contact form or drop us an email at orders@anodetogaia.com. We can accommodate nut, dairy, egg, gluten, soy, corn, cacao and food colour allergies.

Orders & Shipping

Yes, we deliver all over Mumbai, Navi Mumbai and Thane. We will soon be shipping our Chunky & Butter Cookies pan India.

Yes, we deliver all over Mumbai, Navi Mumbai and Thane. We will soon be shipping our Chunky & Butter Cookies pan India.

Our pick-up address will be provided to you on the invoice. The location is in Chembur. Our studio is visible on Google Maps.

  1. Self pick-up – Our studio is inside a building, behind the parking area. Should you have any difficulty, the security guard will guide you to our studio.
  2. Personal Driver – Please share our phone number (+919321569632) with your driver for easy co-ordination.
  3. Delivery agency – You may also use any delivery agency to have your order collected. However, please keep in mind they use motorbikes and public transport which may result in damage to your order.
  4. Ola/Uber – We highly recommend booking an Ola or Uber from our studio to your location. It is the next best option to self pick-up & ensure that your order reaches you safely.

We are usually always booked for at least a week. It’s best to place an order 1-2 weeks in advance, and 1 month in advance for larger orders. Our website will reflect our available dates at Checkout.

We currently do not offer pan-India delivery, however, all our Butter and Chunky Cookies have a long shelf life and can be shipped by you to friends and family across the world.

Payments & Security

Payments can be made during checkout via UPI, Netbanking, Wallets and Credit/Debit cards. During the checkout, you will be redirected to make your payment using our secure payment gateway (Razorpay).

Payments can be made during checkout via UPI, Netbanking, Wallets and Credit/Debit cards. During the checkout, you will be redirected to make your payment using our secure payment gateway (Razorpay).

Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted with a PCI DSS Level 1 Compliant payment gateway called “Razorpay”, and our servers are secure to protect you and your information. Our website is also SSL-encrypted for extra security. We will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

You may cancel your order minimum 10 working days prior to the date of delivery/pick up. You will receive store credit for the value of your order which is to be utlised within 2 months.